Our Commitment to Continuous Improvement
Driven by Innovation. Powered by People. Focused on Your Future.
At CCI Services, we believe that excellence isn’t a destination—it’s a constant journey. That’s why continuous improvement is embedded in everything we do, from the way we train our engineers to how we communicate with clients and deliver smarter, more sustainable services.
We don’t wait for problems to arise—we proactively seek out better ways of working, empowering our teams to innovate, adapt, and evolve. The result? Lower operational costs, safer environments, and more efficient solutions tailored to your long-term success.
Innovation That Works in the Real World
We’re not interested in flashy tech for the sake of it. We focus on practical, proven, and cost-effective innovations that improve your day-to-day operations without requiring major capital investment.
From refining maintenance schedules to introducing energy-efficient alternatives, our improvements are guided by data, hands-on experience, and customer feedback.
Examples of our continuous improvements include:
- Digitised job tracking and reporting for greater transparency
- Energy-saving upgrades to refrigeration, HVAC, and lighting systems
- Modular kitchen refurbishments that reduce downtime and cost
- Smarter spare parts management to reduce repeat visits
- F-Gas compliant refrigerant solutions with lower environmental impact
Empowered Engineers, Better Outcomes
Our people are our greatest asset. That’s why we invest heavily in:
- Ongoing technical training and compliance certifications
- Workshops on TR19, F-Gas, Gas Safe, and L8 water hygiene standards
- Mental health and well-being support for field staff
- Peer-led quality reviews to share best practices across teams
We give our engineers the autonomy to solve problems at source, take pride in their work, and always look for ways to go one step further. You’ll notice the difference in every job we do.
What This Means for You
Working with CCI means partnering with a team that’s constantly improving—so your business can, too. Here’s what that looks like in practice:
- A consistently high standard of service across every visit and every site
- Innovative solutions tailored to your sector, setup, and operational goals
- Clear, proactive communication with regular reports and dedicated account management
- Improved compliance and safety, without added complexity
- Reduced operational downtime and maintenance costs over time
- A forward-thinking partner focused on your business, not just your buildings
Always Moving Forward—With You
At CCI, we never settle for “good enough.” We challenge ourselves, we listen to our clients, and we stay on the front foot of industry best practice. That means you benefit from modern solutions, transparent partnerships, and a team that genuinely cares about your success.
Whether you’re running a restaurant, managing a property portfolio, or overseeing facilities for a national brand, we’ll help you work smarter, stay compliant, and drive real value—every step of the way.
Why Choose CCI?
- 24/7/365 Emergency Call-Outs
- Engineers based locally across the South East for fast response
- Maintenance contracts tailored to your equipment and business
- Reduced costs on labour, parts, and refrigerant
- Dedicated Contract Managers & Service Coordinators
- Commitment to sustainability and long-term system performance
We don’t just fix faults — we identify root causes, optimise efficiency, and help you avoid future breakdowns.
Services You Can Count On
Commercial Refrigeration
Our expert refrigeration services ensure your fridges, freezers, and cold storage units operate at peak performance. We offer fast diagnostics, repairs, and preventative maintenance to help you avoid food spoilage, maintain health standards, and keep your kitchen running smoothly.
Commercial Ovens
We provide specialist repair and maintenance services for all types of commercial ovens. From convection and combi ovens to ranges and pizza ovens, our skilled technicians quickly restore performance, helping you avoid downtime during busy service periods.
Commercial Gas Equipment
Gas equipment safety is critical in any commercial kitchen. Our certified engineers carry out comprehensive inspections, repairs, and installations to ensure all your gas appliances are compliant, efficient, and safe to use—keeping your team and customers protected.
Commercial Dishwashers
A faulty dishwasher can disrupt your entire operation. We deliver prompt repair and servicing for all commercial dishwashing units, ensuring consistent cleanliness, water efficiency, and hygiene compliance so your kitchen stays spotless and stress-free.
Commercial Ventilation
Proper ventilation is essential for safety, comfort, and air quality. Our team installs, repairs, and maintains commercial kitchen ventilation systems to remove heat, smoke, and grease build-up—keeping your workspace cool, compliant, and comfortable.
Commercial Kitchen Repair
From urgent breakdowns to scheduled repairs, our all-in-one commercial kitchen repair services cover everything from appliances and plumbing to electrics and fixtures. We’re here to keep your kitchen fully functional, efficient, and ready to serve.
Fast & Reliable Repairs
When your commercial dishwasher breaks down, it can disrupt the entire flow of your kitchen. Our engineers respond quickly to diagnose and repair faults, minimising downtime and helping you maintain smooth, hygienic operations.
Servicing All Major Brands
From Hobart to Winterhalter and beyond, we have experience working with all leading commercial dishwasher brands. Our team is trained to handle a wide range of models, ensuring expert care no matter what equipment you use.
Preventative Maintenance Plans
Regular maintenance is the key to long-lasting, reliable performance. We offer tailored service plans that help prevent breakdowns, reduce repair costs, and keep your dishwasher running efficiently day in, day out.
Ensuring Hygiene Compliance
Clean dishes are non-negotiable in the food industry. Our services ensure your equipment is performing at optimal cleaning temperatures and sanitisation levels, helping you meet all necessary hygiene regulations with confidence.
Expert Technicians You Can Trust
Our skilled and certified engineers bring years of experience to every job. With a deep understanding of commercial kitchen operations, they work efficiently and professionally to get your dishwasher back in top form—fast.
Latest Client Testimonials
Speak to CCI Services Today!
Frequently Asked Questions
Do you offer 24/7 emergency refrigeration repair in London?
Yes, our engineers are on call 24/7, 365 days a year across London and the South East. We respond quickly to refrigeration breakdowns to minimise disruption to your business.
Which areas do you cover in the South East?
We cover all of Greater London as well as Surrey, Kent, Essex, Sussex, and nearby areas including Maidstone, Croydon, Guildford, Crawley, and Chelmsford.
Can you service equipment from other manufacturers?
Absolutely. We work with equipment from most major refrigeration and HVAC manufacturers, not just our own systems.
Do you offer maintenance contracts for commercial HVAC systems?
Yes. Our planned preventative maintenance (PPM) packages help extend system life, reduce downtime, and lower running costs.
What industries do you work with?
We support hospitality, retail, foodservice, healthcare, education, and more. Any business with commercial refrigeration or HVAC needs — we’ve got you covered.