Investing in People, Technology, and the
Future of Our Industry
Because Great Service Starts from Within
At CCI Services, we know that the strength of our company lies in the expertise, values, and capabilities of our team. That’s why we continuously invest in our people, our tools, and our infrastructure—ensuring we deliver the highest standard of service today while building a smarter, greener, and more sustainable future for tomorrow.
From cutting-edge systems and tools to modern fleet upgrades and training the next generation of engineers, our ongoing investments reflect our long-term commitment to quality, innovation, and industry leadership.
People First: Training, Development & Apprenticeships
We believe in creating careers, not just jobs. CCI is committed to developing the next generation of skilled professionals through:
- Structured training programmes across refrigeration, HVAC, gas, plumbing, and electrical services
- Continuous CPD and technical upskilling for our existing workforce
- Partnerships with training providers and trade bodies to bring in fresh talent
- Apprenticeship and trainee schemes with mentorship and clear progression routes
- Regular investment in health, safety, and compliance training, including F-Gas, Gas Safe, TR19, L8, and more
This isn’t just about qualifications—it’s about fostering a culture of pride, responsibility, and long-term excellence.
Investing in the Right Tools for the Job
Our engineers are equipped with modern, high-quality tools and diagnostic equipment, enabling faster fault-finding, safer repairs, and higher first-time fix rates. We’re committed to:
- Regular replacement of worn or outdated equipment
- Deployment of specialist tools for gas, refrigeration, and ventilation systems
- Stocked vans with frequently used parts to minimise delays
- Mobile job management systems for real-time updates and efficiency
We give our team the tools they need to do the job once—and do it right.
Fleet Modernisation & Green Mobility
Our fleet is an extension of our brand and our values. That’s why we’re actively investing in a more sustainable, efficient, and professional mobile operation:
- Introduction of fully electric and hybrid vehicles across our fleet
- Ongoing fleet upgrades to meet ULEZ and emissions compliance
- Van stock management systems to reduce travel and improve response times
- GPS and job scheduling software to reduce downtime and fuel usage
This helps us serve our clients more effectively while reducing our environmental footprint.
Smart Systems, Seamless Service
Behind every CCI job is a powerful system ensuring transparency, accuracy, and client satisfaction. Our investment in field service management software and digital reporting includes:
- Real-time job scheduling and tracking
- Photo and signature capture for job completion
- Automated service and compliance reporting
- Centralised asset history and maintenance records
- CRM integration for smoother customer communication
These systems allow us to deliver a faster, more responsive service—while giving our clients full visibility and peace of mind.
Sustainability Starts from the Inside
We don’t just talk about sustainability—we build it into our operations. From electric vehicles and paperless systems to energy-efficient workshop practices and waste reduction initiatives, we’re creating a business that leads by example.
We’re proud to be:
- Reducing our carbon footprint with low-emission transport
- Implementing digital-only documentation where possible
- Supporting local suppliers and sustainable sourcing
- Prioritising environmentally friendly refrigerants and parts
A Long-Term Vision for Our Industry
The future of commercial building services depends on strong foundations—skilled engineers, ethical practices, and forward-thinking leadership. At CCI, we’re proud to:
- Create career opportunities for young people entering the trades
- Champion continuous learning for all staff
- Embrace technology that enhances service and sustainability
- Remain a trusted partner to clients who share our values
We’re not just investing in our business—we’re investing in the future of the industry.
Why Choose CCI?
- 24/7/365 Emergency Call-Outs
- Engineers based locally across the South East for fast response
- Maintenance contracts tailored to your equipment and business
- Reduced costs on labour, parts, and refrigerant
- Dedicated Contract Managers & Service Coordinators
- Commitment to sustainability and long-term system performance
We don’t just fix faults — we identify root causes, optimise efficiency, and help you avoid future breakdowns.
Services You Can Count On
Commercial Refrigeration
Our expert refrigeration services ensure your fridges, freezers, and cold storage units operate at peak performance. We offer fast diagnostics, repairs, and preventative maintenance to help you avoid food spoilage, maintain health standards, and keep your kitchen running smoothly.
Commercial Ovens
We provide specialist repair and maintenance services for all types of commercial ovens. From convection and combi ovens to ranges and pizza ovens, our skilled technicians quickly restore performance, helping you avoid downtime during busy service periods.
Commercial Gas Equipment
Gas equipment safety is critical in any commercial kitchen. Our certified engineers carry out comprehensive inspections, repairs, and installations to ensure all your gas appliances are compliant, efficient, and safe to use—keeping your team and customers protected.
Commercial Dishwashers
A faulty dishwasher can disrupt your entire operation. We deliver prompt repair and servicing for all commercial dishwashing units, ensuring consistent cleanliness, water efficiency, and hygiene compliance so your kitchen stays spotless and stress-free.
Commercial Ventilation
Proper ventilation is essential for safety, comfort, and air quality. Our team installs, repairs, and maintains commercial kitchen ventilation systems to remove heat, smoke, and grease build-up—keeping your workspace cool, compliant, and comfortable.
Commercial Kitchen Repair
From urgent breakdowns to scheduled repairs, our all-in-one commercial kitchen repair services cover everything from appliances and plumbing to electrics and fixtures. We’re here to keep your kitchen fully functional, efficient, and ready to serve.
Fast & Reliable Repairs
When your commercial dishwasher breaks down, it can disrupt the entire flow of your kitchen. Our engineers respond quickly to diagnose and repair faults, minimising downtime and helping you maintain smooth, hygienic operations.
Servicing All Major Brands
From Hobart to Winterhalter and beyond, we have experience working with all leading commercial dishwasher brands. Our team is trained to handle a wide range of models, ensuring expert care no matter what equipment you use.
Preventative Maintenance Plans
Regular maintenance is the key to long-lasting, reliable performance. We offer tailored service plans that help prevent breakdowns, reduce repair costs, and keep your dishwasher running efficiently day in, day out.
Ensuring Hygiene Compliance
Clean dishes are non-negotiable in the food industry. Our services ensure your equipment is performing at optimal cleaning temperatures and sanitisation levels, helping you meet all necessary hygiene regulations with confidence.
Expert Technicians You Can Trust
Our skilled and certified engineers bring years of experience to every job. With a deep understanding of commercial kitchen operations, they work efficiently and professionally to get your dishwasher back in top form—fast.
Latest Client Testimonials
Speak to CCI Services Today!
Frequently Asked Questions
Do you offer 24/7 emergency refrigeration repair in London?
Yes, our engineers are on call 24/7, 365 days a year across London and the South East. We respond quickly to refrigeration breakdowns to minimise disruption to your business.
Which areas do you cover in the South East?
We cover all of Greater London as well as Surrey, Kent, Essex, Sussex, and nearby areas including Maidstone, Croydon, Guildford, Crawley, and Chelmsford.
Can you service equipment from other manufacturers?
Absolutely. We work with equipment from most major refrigeration and HVAC manufacturers, not just our own systems.
Do you offer maintenance contracts for commercial HVAC systems?
Yes. Our planned preventative maintenance (PPM) packages help extend system life, reduce downtime, and lower running costs.
What industries do you work with?
We support hospitality, retail, foodservice, healthcare, education, and more. Any business with commercial refrigeration or HVAC needs — we’ve got you covered.